Chey Cherry ("we", "us") respects your privacy. This page explains what information we collect when you interact with us and our website, and how we use it.
What We Collect
We do not run an online checkout. Orders are placed directly through WhatsApp, Instagram, TikTok, or Facebook. In the course of placing an order, you may share with us:
- Your name
- Your phone number
- Your delivery address
- Details of the items you'd like to order
How We Use It
Your information is used solely to confirm, prepare, and deliver your order, and to communicate with you about it.
Payment Information
We do not accept cash on delivery or online card payments, and we do not collect or store any card or banking details through this website. Payment is made by direct bank transfer, with account details shared over WhatsApp at the time of order.
Sharing Your Information
We share your name, phone number, and delivery address with our courier partner solely for the purpose of delivering your order. We do not sell or rent your information to anyone. We may work with advertising platforms like Meta (Facebook/Instagram) to show our ads to relevant audiences — this may involve sharing limited technical browsing data as described below, but never your name, phone number, or address.
Cookies & Website Data
This website may use cookies and similar tools — such as Google Analytics and Meta (Facebook/Instagram) Pixel — to help us understand site traffic and run more relevant advertising. These tools typically collect general browsing information (like pages visited or device type) and do not give us access to sensitive personal information such as your name, phone number, or address unless you've shared that with us directly. You can manage or disable cookies through your browser settings at any time.
Data Retention
We keep order-related information only as long as needed to fulfill your order and for basic business record-keeping.
Your Rights
You can contact us at any time via WhatsApp to ask what information we hold about you, or to request it be corrected or deleted.
Changes to This Policy
We may update this policy from time to time as our business grows. Changes will be posted on this page.
Contact Us
For any privacy questions, message us on WhatsApp using the button below.